I recently spoke with Robert Hawkins, owner of Total Wellness, about using a Compex 6.0 wireless electrostimulation device to aid my recovery from a complex leg and knee injury. Robert’s expertise as a physiotherapist was immediately clear—he offered precise, personalised guidance on how to use the device safely and effectively for my condition.
He clearly explained both retail and rental options, ensuring I made an informed choice. Although the results didn’t fully meet my own (perhaps overly high) expectations, I believe that was due more to my recovery challenges than to the product itself. When I decided to return the unit, Robert handled everything promptly and professionally, refunding me immediately after deducting only the fair rental and consumable costs.
This was truly a world-class customer experience—honest advice, transparent terms, and a genuine focus on the customer’s wellbeing. I wouldn’t hesitate to recommend Robert and Total Wellness to anyone seeking expert rehabilitation support or high-quality therapy equipment